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Home   >  Master's & postgraduate courses  >  Education  >  Postgraduate course in Business Process Management (BPM)
We advise you! Request information or admission
  • discount

    ENROL WITH A 15% DISCOUNT UNTIL DECEMBER 15!

Presentation

Edition
5th
Credits
10 ECTS
Delivery method
Live online
The sessions will be live and online.
Language of instruction
Spanish
Fee
€2,350 €1,997.50(ENROL WITH A 15% DISCOUNT UNTIL DECEMBER 15!)
Notes payment of enrolment fee and 0,7% campaign

Finance your registration with Sabadell Consumer Sabadell Consumer Simulator and submit your application through your Program Advisor:

Isabel de la Fuente Larriba
(34) 93 115 57 51
isabel.delafuente@upcschool.upc.edu

">
. Use the simulator to easily calculate your fees and request it through your Program Advisor.

Registration open until the beginning of the programme or until end of vacancies.
Dates
Start date: 10/02/2026
End date: 28/05/2026
Class schedule
Tuesday: 6:30 pm to 9:30 pm
Thursday: 6:30 pm to 9:30 pm
Why this programme?

The Business Process Management (BPM) is an innovative process management specialty which is based on breakthroughs in the analysis of information and backed by technology. It has become the key piece of modern corporate technological architecture for facilitating and supporting digital transformation. Corporations of all sizes (banks, insurance companies, telephone/mobility operators, industrial companies, etc.) are now using it in order to be able to compete successfully with the new digital native companies.

These organizations need professionals who are experts in process management capable of optimizing processes, responding to the constant demands of the market and regulations, and taking advantage of digitization as a tool for continuous improvement.

During the postgraduate course in Business Process Management (BPM), the keys on how to configure and propose the process architecture to organizations are addressed, with real application examples and technologies from companies such as Appian, IBM and Celonis.

Throughout the training, it is addressed, in a practical way, how to use analytical tools, beyond traditional business intelligence (BI) tools, with innovative technologies such as artificial intelligence, the internet of things or process mining. Dashboards and predictions will also be designed to obtain valuable information, to properly focus projects in terms of planning, estimation of efforts and costs.

Course participants will specialize in BPM management, to contribute to the excellence of the operating model of organizations.

Aims
  • To know the concepts around the specialty of Business Process Management (BPM), such as Lean, Six Sigma, process mining, efficiency, effectiveness, workflows, business rules and case management.
  • To understand the major advantages involved in analysing, modelling and documenting business processes aligned with organisations strategic objectives.
  • To have BPM management implementation frameworks, tested with great success, that allow realistic, successful, viable and sustainable plans to be carried out.
  • To learn about real cases of companies that have decided to bet on the BPM specialty.
  • To apply real market leading solutions on practical basis, with a broad overview of the solutions on the market.
  • Applying BPM for the digital transformation of companies will act as an engine for process innovation.
Who is it for?
  • Professionals interested in improving the efficiency of their organizations through BPM.
  • College graduates interested in business improvement through proper management of business processes.
  • Professionals and graduates wishing to supplement their knowledge with a range of skills inherent in Management of/for processes (analysis, synthesis, communication, government, BPM project management).
  • Professionals and graduates interested in the application of the latest technological innovations (Artificial Intelligence, Process Mining, Advanced Analytics, Internet of Things) to the operational improvement of companies.

Training Content

List of subjects
6 ECTS 54h
Business Process Management: the Efficiency in Business Processes
  • BPM concepts: Process, BPM and real examples
  • BPM in the context of the company
    • Component operating model (CBM) and opportunities for improvement.
    • Keys to success in BPM projects.
    • Request and proposal of a BPM project with guarantees of success.
    • Measurement of objectives with the BPM: Key Performance Indicator (KPI).
  • Technical overview of BPM: types of solutions
    • Market overview of BPM solutions: introductory sessions from the main suppliers in the market (IBM, PegaSystems, Appian, SoftwareAG, etc.).
  • Methodology
    • Good practices from experience: discover, model, document and analyze a process repository.
    • Methodology for the implementation of BPM solutions: agile implementation.
    • Profiles, capacities and requirements of the professionals involved in BPM.
  • Holistic view of BPM
    • The BPM Journey or 'How to ensure success in your BPM Transformation?'
    • Relationship between Lean Six Sigma and BPM.
    • Process Inventory Variation Analysis and Roadmap (PIVAR): sustainability applied to process management.
    • Process optimization: identification and prioritization of improvements.
  • Governance in BPM projects
    • Change management and communication.
    • Excellence in BPM: launch of a Center of Excellence (CoE).
  • Business Rules Management
    • Decision Definition and Notation (DMN).
    • Application of AI to intelligent decision making.
4 ECTS 36h
Process Oriented Data Science
  • Internet of Things (IoT) and BPM
    • Benefits and common application points of these technologies on business process management.
  • The application of AI in process management
    • Introduction to Generative AI. Natural Language Processing (LLM) technology in process management.
    • Process automation: process improvement with robotic process automation (RPAs), alerts and business rules.
    • Review of real examples of process mining application with ChatGPT.
  • Using process mining for the analysis of process and regulatory compliance: relating reality and models. AS-IS process mapping vs. the reference model.
Degree
University-specific Expert Diploma in Business Process Management (BPM), Issued by the Universitat Politècnica de Catalunya. Issued in accordance with the provisions of Article 7.1 of Organic Law 2/2023, of 22 March, on the University System; Article 36 of Royal Decree 822/2021, of 28 September, which establishes the organisation of university education and the procedure for quality assurance; and Articles 2 and 8 of the Amendment to the Regulations for Continuing Education Programmes, approved by Agreement CG/2025/02/35, of 25 March, of the Governing Council of the UPC. To obtain this qualification, it is necessary to hold a prior university degree equivalent to level 2 of the Spanish Qualifications Framework for Higher Education (MECES). Otherwise, the student will receive a certificate of completion of the programme issued by the Fundació Politècnica de Catalunya. (See details appearing on the certificate).

Learning methodology

The teaching methodology of the programme facilitates the student's learning and the achievement of the necessary competences.

The sessions in the course will be live and online.

The programme is designed to foster student involvement and participation in the sessions, while facilitating assiduous supervision by academic management and teaching staff throughout the programme.


Learning tools
Participatory lectures
A presentation of the conceptual foundations of the content to be taught, promoting interaction with the students to guide them in their learning of the different contents and the development of the established competences.
Practical classroom sessions
Knowledge is applied to a real or hypothetical environment, where specific aspects are identified and worked on to facilitate understanding, with the support from teaching staff.
Solving exercises
Solutions are worked on by practising routines, applying formulas and algorithms, and procedures are followed for transforming the available information and interpreting the results.
Case studies
Real or hypothetical situations are presented in which the students, in a completely participatory and practical way, examine the situation, consider the various hypotheses and share their own conclusions.
Success stories
Outstanding business knowledge and experiences with high added value acquired during an outstanding professional career are presented and shared.
Flipped classroom
The contents are prepared prior to the face-to-face lessons. Practical sessions take place in the classroom, which enable understanding and application of concepts to real cases and the expansion of knowledge with more technical and specialised details.
Assessment criteria
Attendance
At least 80% attendance of teaching hours is required.
Level of participation
The student's active contribution to the various activities offered by the teaching team is assessed.
Solving exercises, questionnaires or exams
Individual tests aimed at assessing the degree of learning and the acquisition of competences.
Work out projects
Studies on a specific topic, by individuals or groups, in which the quality and depth of the work is assessed, among other factors.
Completion and presentation of the final project
Individual or group projects in which the contents taught in the programme are applied. The project can be based on real cases and include the identification of a problem, the design of the solution, its implementation or a business plan. The project will be presented and defended in public.
Work placements & employment service
Students can access job offers in their field of specialisation on the My_Tech_Space virtual campus. Applications made from this site will be treated confidentially. Hundreds of offers of the UPC School of Professional & Executive Development employment service appear annually. The offers range from formal contracts to work placement agreements.
Virtual campus
The students on this postgraduate course will have access to the My_ Tech_Space virtual campus - an effective platform for work and communication between the programme's students, lecturers, directors and coordinators. My_Tech_Space provides the documentation for each training session before it starts, and enables students to work as a team, consult lecturers, check notes, etc.

Teaching team

Academic management
  • Escolano Peinado, Carlos
    info
    /
    Doctor in Computer Science from the Universitat Politècnica de Catalunya (UPC) and a master's degree in Artificial Intelligence from the UPC. He is currently a researcher in the language technologies group at the Barcelona Supercomputing Center (BSC), as well as an associate professor in the Department of Computer Science at the UPC. His area of expertise is natural language processing, especially multilingual machine translation with neural networks.
Teaching staff
  • Escolano Peinado, Carlos
    info
    /
    Doctor in Computer Science from the Universitat Politècnica de Catalunya (UPC) and a master's degree in Artificial Intelligence from the UPC. He is currently a researcher in the language technologies group at the Barcelona Supercomputing Center (BSC), as well as an associate professor in the Department of Computer Science at the UPC. His area of expertise is natural language processing, especially multilingual machine translation with neural networks.

Associates entities

Collaborating partners
  • BOC Group
  • Dive

Career opportunities

  • Responsible for operational organization
  • Director of processes
  • Chief Process Officer (CPO).
  • Process optimization consultant.
  • Responsible for business management systems.

Request information or admission

Information and guidance:
Isabel de la Fuente Larriba
(34) 93 115 57 51
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Thank you for your interest in our training programmes.
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Name:

Programme: Business Process Management (BPM)

Fee: €2,350 €1,997.50(ENROL WITH A 15% DISCOUNT UNTIL DECEMBER 15!)

Submit and make the payment
  • If you have any doubts.
  • If you want to start the registration procedure.
How to start admission
To start the enrolment process for this programme you must complete and send the form that you will find at the bottom of these lines.

Next you will receive a welcome email detailing the three steps necessary to formalize the enrolment procedure:

1. Complete and confirm your personal details.

2. Attach any additional required documentation, whenever this is necessary for admission.

3. Pay €110 in concept of the registration fee for the programme. This fee will be discounted from the total enrolment fee and will only be returned when a student isn't admitted on a programme.

Once the fee has been paid and we have all your documentation, we will assess your candidacy and, if you are admitted on the course, we will send you a letter of acceptance. This document will provide you with all the necessary information to formalize the enrolment process for the programme.





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Fundació Politècnica de Catalunya (FPC).

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Respond to requests for information from the data subjects on training activities managed or carried out by the FPC.

Establishment or maintenance of the academic relationship with the data subject.

Send information on the activities of the FPC.

Legitimation

Data subject's consent.

Legitimate interest in the development of the academic relationship.

Addressees

No assignments or communications.

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Access, rectification, erasure, restriction, object and data portability.

Data protection officer contact details

info.dpo@fpc.upc.edu

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Privacy policy of our website.

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In the event that the data subject enters into a formal relationship with the FPC, the data subject authorises and consents to the charge, thereby expressly waiving the right to a refund of the charge.

ENROLMENT CONDITIONS OF THE FUNDACIÓ POLITÈCNICA DE CATALUNYA

Introduction

The Fundació Politècnica de Catalunya (FPC), with tax identification number G60664000, registered in the Register of Foundations of the Government of Catalonia under no. 834, designs, promotes and manages the continuing education programmes of the Universitat Politècnica de Catalunya (UPC), as well as other training activities it promotes. The academic regulation of the UPC's continuing education programmes is set out in Agreement CG/2025/02/35, of 25 March, of the Consell de Govern, which approves the update of the amendment to the regulations governing continuing education programmes. And Articles 36 and 37 of Royal Decree 822/2021, of 28 September, which establishes the organisation of university education and the procedure for ensuring its quality. The UPC Social Council approves the price of continuing education programmes, as well as discounts, grants and ancillary services for each academic year.


Provision, knowledge and acceptance of the Enrolment Conditions

Reading and accepting these Enrolment Conditions is an essential requirement for studying at the FPC, as they constitute the basis of the training services contract that participants sign electronically with the FPC. These Enrolment Conditions are available to users on the Transparency Portal: . These Conditions are applicable to all courses taught by the FPC, with the exception of those aimed at other university institutions and public and private entities, which shall be governed by the legal instruments binding on the participating institutions.


Admission and registration fees

The admission process may require the advance payment of registration fees; this amount will be deducted from the tuition fee once admitted and will only be refunded in the event of non-admission, deferral or non-completion of the course, in the latter case, only if the letter of admission is valid. The admission process concludes with the sending of the admission letter to the participant, which includes the details of the course, the period of study, the tuition fees and the payment deadlines.


Enrolment

The enrolment process is formalised with the first payment of the course fee, whether partial or total. Therefore, this first payment of the course fee corresponds to the signing of the contract for the provision of training services regulated in these Conditions, regardless of whether the total price or any of the agreed payment instalments have been paid in full.

It is the participant's responsibility to find out about discounts on the enrolment fee and to prove that they meet the relevant criteria to benefit from them, always prior to formalising their enrolment; otherwise, they will not be able to benefit from them. Discounts and grants cannot be combined, unless they are not incompatible and this is expressly stated.

The participant declares that they are aware of and accept the calls for applications and the terms and conditions of the financial aid corresponding to the current academic year for which they have applied to be a beneficiary. If the student does not complete or withdraws from the course for which they have received aid, a discount or a grant within the period specified in the corresponding call for applications or in the enrolment document, they must return the amount granted or deducted from the price to the FPC. The provisions of the section on Changes to enrolment in these conditions shall not apply to this participant.

Enrolment is personal and non-transferable, so that once formalised, it shall only entitle the natural person who has been identified as a candidate and, subsequently, as an admitted person to undertake the course of study.

The enrolment fee may be paid in full or in part by third parties, although the right/obligation to follow the training course corresponds to the participant, without the paying party being able to interfere with or prevent the exercise of this right in any way. The foregoing is without prejudice to the FPC's right to prevent the participant from continuing in the cases provided for in the section on Non-payment of the enrolment fee provided for in these Conditions.

The amount paid for enrolment will not be refunded once the study has begun, nor after 14 calendar days from the date of payment. Otherwise, the right of withdrawal may be exercised. The amount paid will only be refunded if the study is postponed or does not take place.

Notwithstanding the above, and on an exceptional basis, the enrolment fee will be refunded if the following circumstances arise:

  • Visa refusal: this must be proven with the letter of refusal and always before the start of the study; and
  • Serious illness or accident of the participant: this must be proven by an official medical certificate, stating the initial date of the illness and the expected period of convalescence, always before the start of the study.

Only in these two cases will the FPC refund the total amount paid by the participant minus 300 euros for academic record processing costs.


Subsidised training

The FPC is not responsible for fulfilling the academic and/or administrative requirements for the contracted training to be subsidised. The participant or the person paying for the training does so at their own risk and exempts the FPC from any liability or compensation.


Change of enrolment

Requests to change enrolment, whether in terms of study or teaching method, must be made within 15 calendar days of the start date of the original course. Requests made after this period will not be accepted. The request will be assessed and its suitability determined on a case-by-case basis. When the change involves an increase in the total enrolment fee, the participant will be responsible for the difference. When the change involves a decrease in the enrolment fee, the difference will be refunded. Once evaluated, and regardless of the outcome of the request, changes to enrolment will incur a cost of €300 for the applicant for the processing of academic records, unless the change is due to causes attributable to the FPC.


Refund of tuition fees

The FPC reserves the right to cancel or postpone a study due to a lack of participants. Affected participants may choose between participating in another study or requesting a refund of the amount paid within one month of notification by the FPC. If no response is received, the amount paid will be used to support other students. The FPC will not provide any additional compensation and/or indemnification in the event of cancellation or postponement of a study programme or changes in its delivery. In the event that the FPC makes changes that do not substantially affect the content of the study programme, the place of delivery, the timetable and/or the start date, the participant will not be entitled to a refund of the registration fee or any additional compensation.


Non-payment of tuition fees

Failure to pay the total or partial amount of the tuition fees within the established deadlines may result in the suspension or termination of the training service under the terms indicated below. The FPC is authorised to take whatever action it deems appropriate to suspend the service; on the one hand, in the academic sphere, by suspending the academic record, denying access to teaching in the classroom (face-to-face or online), limiting access to the virtual campus, not assessing any of the subjects and making it impossible to continue with internship agreements, among other measures; and on the other hand, in the administrative and legal sphere, by undertaking the corresponding claims and actions for compensation.

Students who have outstanding debts with the FPC or who have not passed all the credits necessary to complete their studies before the end date of the course will not be able to obtain their degree or certificate, as applicable. Individuals with outstanding amounts payable to the FPC will not be able to enrol in any new studies offered by the FPC until the outstanding amount has been paid.

Finally, the FPC reserves the right to permanently suspend enrolment (automatic withdrawal), without any obligation to refund any amount, in the following cases:

  • Lack of accuracy and/or validity of the information and documentation provided and failure to respond to documentation requirements;
  • Non-payment of part or all of the enrolment fee within the agreed deadlines;
  • Engaging in any behaviour, expression or content that is defamatory, illegal, offensive or that undermines the values and dignity of individuals (teachers, participants, management staff, etc.) or the good image and reputation of the FPC, whether in physical or virtual environments, including social networks.

Right of withdrawal

Participants in a study may exercise their right of withdrawal for a period of 14 calendar days from the date of enrolment, provided that the study has not yet begun. Therefore, by reading and accepting these Terms and Conditions, participants are informed that once the course has begun or is in progress, the right of withdrawal no longer applies, in accordance with the provisions of Article 103 a) of Law 3/2014 of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November, and related regulations.


Teaching

The place and/or date of teaching may change for academic reasons (changes and adjustments to the calendar, need for additional teaching resources, etc.) and for organisational and logistical reasons (adaptation of spaces). Participants will be notified of any such changes at least 15 calendar days before the start of the course. Specific and temporary changes will be notified in advance.


Right to a degree/certificate

Upon completion of a continuing education master's degree, specialisation diploma or expertise diploma, students are entitled to receive a degree, issued by the rector of the University, for students with a previous university degree equivalent to level 2 of the Spanish Qualifications Framework for Higher Education (MECES), according to a standardised model. Students who do not provide proof of their university degree are entitled to obtain a certificate from the FPC, in accordance with a standard model. Short courses, with a workload of less than 15 ECTS credits, entitle students to obtain a certificate issued by the FPC, according to a standard model; however, if these courses include so-called micro-accreditations, students will obtain a digital accreditation issued by the University and recognised in the countries participating in Europass or equivalent. Degrees are issued in Catalan and English and, at the student's request, in Spanish and English. In the case of joint degrees, the issuance must comply with the provisions of the corresponding collaboration agreement.


Accreditation of university qualifications and other documents

If the required documentation is not not submitted before the last day of study for those degrees that require it, or if it is not authentic and/or sufficient, the degree will not be issued, even if the participant has passed the course.


Dispute resolution

The training services provided by the FPC are, in all cases, subject to private law. Any interpretation or divergence arising from these Terms and Conditions shall be the responsibility of the FPC. In the event of disagreement, the dispute shall be subject to private law and the courts of the city of Barcelona with ordinary civil jurisdiction, with express waiver of any other jurisdiction that may apply.


Belongings in the event of theft

Neither the FPC nor its staff shall be liable for any loss, damage or theft of any type of personal or similar items carried by participants or other occasional users of the facilities, who must pay special attention to their belongings at all times.


Organisation of teaching in exceptional circumstances

The FPC organises teaching in a flexible environment that allows it to adapt to any unforeseen circumstances that may arise, as well as to any regulations that may be established by the authorities. If at any time the authorities (university, health or any other competent body) recommend limiting face-to-face teaching as much as possible, the FPC, in coordination with these authorities, will take the necessary measures to implement this recommendation, and, as a result, teaching activities may become 100% online during the period established in the relevant recommendation, without the need to declare a state of emergency and/or suspend face-to-face teaching activities and/or implement formal lockdown or mobility restriction measures.


Barcelona, 15 October 2025


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